Terms and Conditions

Terms & Conditions

Welcome to HairGenix. By accessing or using our website, products, or services, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order or using our site.


1. General

Throughout the website, the terms “we,” “us,” and “our” refer to HairGenix. By visiting our website and/or purchasing from us, you engage in our service and agree to these Terms & Conditions.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.


2. Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.


3. Products & Services

We strive to ensure all product descriptions, pricing, images, and information are accurate. However, we do not guarantee that all content on the website is complete, current, or error-free.

We reserve the right to limit quantities, discontinue products, or update product information at any time without notice.


4. Pricing & Payments

All prices listed on the website are in USD unless otherwise stated.

We reserve the right to change pricing, promotions, discounts, or offers at any time without prior notice.

Payments are securely processed at checkout through trusted third-party payment providers.


5. Shipping & Delivery

Orders are processed within our standard processing timeframe. Delivery estimates are provided for convenience only and are not guaranteed.

HairGenix is not responsible for shipping delays caused by carriers, customs, weather conditions, or incorrect shipping information provided by customers.

Customers are responsible for ensuring all shipping details are accurate before placing an order.


6. Returns & Refunds

Please review our Refund Policy for detailed information regarding returns, exchanges, refunds, and eligibility requirements.

We reserve the right to deny refund requests that do not comply with our policy guidelines.


7. Order Refusal & Cancellation

We reserve the right to refuse, limit, or cancel any order at our discretion, including orders suspected of fraud, unauthorized activity, or violations of these Terms.

If your order is canceled after payment has been processed, a refund will be issued to the original payment method.


8. Intellectual Property

All content on this website, including logos, graphics, images, videos, branding, product descriptions, text, and design elements, is the property of HairGenix and may not be copied, reproduced, distributed, or used without written permission.


9. Limitation of Liability

HairGenix shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or misuse of our products or website.

All products are intended for cosmetic and personal care purposes only. Individual results may vary.


10. Health Disclaimer

The information provided on this website is for informational purposes only and is not intended to diagnose, treat, cure, or prevent any medical condition.

Customers should consult a qualified healthcare professional before using any new hair or skincare product if they have concerns regarding sensitivities or medical conditions.


11. User Conduct

You agree not to use this website for any unlawful purpose or in violation of any applicable laws or regulations.

Any misuse of the website, including fraudulent activity, may result in restricted access or legal action where applicable.


12. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which explains how your personal information is collected, used, and protected.


13. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the United States.


14. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us at:

HairGenix Support
Email: support@shophairgenix.store